"Had a problem with my fridge and thought I was going to loss all
My food until I had A&J came out and saved all my meats. Awesome service happy customer."
- Julian S. - 2016
"My washing machine quit working. I was financially unable to have it fixed for a while, so we were without a washer for nearly 2 weeks! (Considering I am a disabled veteran and have 3 small children... it was HORRIBLE!)
On December 31st, I contacted A & J Appliance Repair Service out of Port Saint Lucie. They came by my house the same day, and the technician worked quickly and efficiently. He explained exactly what had happened, and how it had happened. Apparently one of my son's socks got stuck in the pump. As soon as he left, I placed a load of towels in to wash. The machine broke within 10 minutes!! I was so upset that I immediately called the technician to explain, and was told that he could be back on Saturday... considering it was Thursday and I had just paid $109 to have it fixed then, I was really upset. Then, I was told that I would be charged another "service call" fee of $89.99, which caused me to be furious! I immediately hung up and called the company, which had closed early due to the New Year holiday.
So, I stewed about it all day Thursday and Friday, and called again first thing on Saturday morning. They immediately set up for the same tech to come back out, and recheck the system again. He was there within 2 hours of my call and immediately found the problem. Another sock stuck in the pump... keep in mind, I said I put a load of towels in to wash after he left. Long story short, he removed the sock, got the machine working, then explained that "apparently the sock was stuck in the barrel under the rim" the first time he had come out and he was unable to see it.
Even with all of the frustration, I'm pleased they came back out and HONORED their 31 day guarantee for their work. I recommend this company based on the fact that they dealt with the issue without charging me a second time (even though the technician said they would) for something that should have been included the first time around.
Overall, I'm happy!"
- Jenny Paul - 2016
"Tony & Juliana were the best. They provided me with great information to help me decide on what service was best for me and the service was 2nd to none. Very trust worthy & professional, I would recommend them if you ever need a repair or opinion on a potential repair. They are customer focused & will not sell you service that you don't need."
- Chris Regal - 2016
"Very friendly service and the lady that answered the phone is very informative!! The older gentleman and younger man who appeared to be his son fixed two of my tenants appliances. One being the dishwasher the other being my LG front load washer machine.
In the future if any of my tenant's need repairs I know who to call and its same day service!!"
- Erick, Google User
"I had A&J appliance come out to fix my defrosting GE fridge. They were very fast on response time. The tech showed up about 45 minutes after I called. He was a younger gentleman, but he surely knew what he was doing. He diagnosed my fridge in about 15 minutes. It was what he called the "defrost system" which included replacement of the main control board, the heater, and 2 other parts. And they saved all my food!! They were fast and very affordable. I would definitely recommend them."
- Dylan, Google User